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Independent Enterprise Software Support

Run your enterprise software your way — for as long as it makes sense.

Independent maintenance, engineering, and operations for IBM Power, AIX, IBM i, and the surrounding enterprise stack. Stay on the platforms that work, retire the ones that don't, and stop paying for upgrades you never asked for.

NOC OVERVIEW · ILLUSTRATIVE LIVE
AVG MTTR
11m
TICKETS / 24H
284
SLA ATTAINMENT
99.97%
P1 ACTIVE
0
WORKLOAD HEALTH · LAST 24H
00:00 06:00 12:00 18:00 NOW
Trusted across regulated industries
Maybank CIMB RHB Singer Hong Leong Bank MJ Depart​ment Stores Etiqa
50%
Illustrative reduction in annual support spend
15min
Target P1 acknowledgement window
99.95%
SLA design target across managed estates
200+
Workloads supportable per practice team
IBM PowerAIX 7.3IBM i 7.5 PowerVMPowerHAMaxava DB2Oracle on PowerWebSphere MQ SeriesTivoliInfoSphere IBM PowerAIX 7.3IBM i 7.5 PowerVMPowerHAMaxava DB2Oracle on PowerWebSphere MQ SeriesTivoliInfoSphere
§ 02 HOW WE WORK

A four-stage engagement, designed to be reversible.

STAGE I

Assess

A fixed-fee, time-boxed engagement to inventory your estate, grade workload risk, and model renewal trajectories. The written report is yours — whether or not we end up working together.

STAGE II

Onboard

Knowledge transfer with your incumbent, runbook authoring, instrumentation rollout, and a parallel-run period. You sign off on cutover when you are ready, not when we say you are.

STAGE III

Operate

Continuous engineering, a named technical lead per account, and standing service review. Our SLAs are flat — they do not degrade when ticket volumes rise.

STAGE IV

Evolve

Quarterly architecture review with your office. We surface consolidation, retirement, and renegotiation opportunities, and we tell you when something we maintain has reached the end of its useful life.

§ 03 SPECIALISM

A serious independent home for IBM Power.

POWER9, POWER10, AIX, IBM i, PowerVM, PowerHA SystemMirror — this is where most of our practice has spent its career, and we treat the platform with the respect it deserves. Not as legacy. As the system on which a great deal of the world's regulated work still runs.

  • 01 Frame, firmware, and microcode lifecycle on POWER9 and POWER10
  • 02 PowerVM virtualization, LPAR design, and capacity-on-demand operations
  • 03 PowerHA SystemMirror clustering with cross-site replication
  • 04 AIX hardening, performance engineering, and audit response
FIG. 03 — REPLICATION TOPOLOGY EXAMPLE
SITE A · PRIMARY POWER10 · FRAME 1 POWER10 · FRAME 2 SAN · 32G FC SITE B · DR POWER10 · FRAME 1 POWER10 · FRAME 2 SAN · 32G FC SYNC REPL JOURNAL · ASYNC OPERATIONS LAYER Standing engineering · runbook automation · escalation ● MONITORS · ALERTS · HEALTH
§ 06 — Begin

Ready to model what independent support looks like for your estate?

Fixed-fee two-week assessment. We deliver a renewal-trajectory model, risk grading, and a written recommendation — yours to keep, no obligation.