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§ 02 — Services / IBM Power, AIX & IBM i

A serious independent home for IBM Power workloads.

We treat IBM Power as a first-class platform — because it is one. POWER9, POWER10, AIX, IBM i, PowerVM, and the surrounding stack are still where a great deal of the world's regulated work runs, and we staff our practice accordingly.

A. COVERAGE

What we cover, end to end.

Operating systems
  • AIX 7.1, 7.2, 7.3
  • IBM i 7.3, 7.4, 7.5
  • RHEL and SLES on Power
Hardware
  • POWER8, POWER9, POWER10
  • Frame, drawer, IO subsystem
  • HMC and FSP firmware
Virtualization
  • PowerVM, VIOS, NPIV
  • LPAR design and dynamic LPAR
  • Capacity on Demand
Resilience
  • PowerHA SystemMirror
  • Cross-site replication
  • Live Partition Mobility
Storage and network
  • Fibre Channel, NPIV, SVC
  • Etherchannel, SR-IOV
  • SAN zoning and MPIO
Security and audit
  • AIX hardening to STIG
  • RBAC and Trusted Execution
  • SOX, PCI, and ISMS evidence
FIG. ARCHITECTURE

Every layer of a Power10 server — hardware we stock and support.

From processor modules and memory DIMMs to I/O adapters, SAN fabric, and tape — each component shown is part of the IBM inventory we hold. The data flow shows how workloads move through the stack under PowerVM.

FIG. 01 — POWER10 SERVER ANATOMY ILLUSTRATIVE
HMC · HARDWARE MANAGEMENT CONSOLE · FSP FIRMWARE · DUAL HA mgmt POWER10 · SERVER CHASSIS · ILLUSTRATIVE PROCESSOR MODULES SCM 0 15-core POWER10 SCM 1 15-core POWER10 SCM 2 15-core POWER10 MEMORY — DDR4 32 DIMM SLOTS · UP TO 4 TB I/O ADAPTERS 32G FC HBA 25GbE NIC SR-IOV PCIe — MEMORY BUS / PCIe — POWERVM HYPERVISOR DLPAR · CAPACITY ON DEMAND · LIVE PARTITION MOBILITY · MICRO-PARTITIONING TRUSTED BOOT · SECURE BOOT · LPAR ISOLATION VIOS NPIV · VSCSI · SEA Shared Ethernet Adapter LPAR 1 AIX 7.3 RBAC · STIG hardened ERP / batch LPAR 2 IBM i 7.5 DB2 · ERP workloads journalled I/O LPAR 3 RHEL 9 containerised services Kubernetes / OCP VIOS partition virtual Ethernet virtual SCSI · NPIV fabric login broker EXTERNAL STORAGE SAN FABRIC 32G Fibre Channel · MPIO · IBM DS / Storwize LIVE IBM DS8000 · Storwize V5000 · V7000 · FlashSystem TAPE LIBRARY LTO · TSM backup IBM TS3500 · TS4500 data / I/O flow management plane hypervisor dispatch virtual I/O

Hardware layers shown are all stocked and serviced by AS Networks. LPAR counts, core allocations, and memory figures are illustrative.

B. SERVICE LEVELS

Plain SLAs. Targets we hold ourselves to.

Our service levels target response, status, and restoration — not ticket counts. The numbers below are illustrative for a standard managed estate; we calibrate them to your specific workload profile during onboarding.

Severity Response Status update Target restoration
Sev 1 — production down 15 min 1 hr 4 hr
Sev 2 — degraded service 30 min 2 hr 8 hr
Sev 3 — limited impact 2 hr next business day 5 days
Sev 4 — request / advisory next business day — 10 days
C. HARDWARE

Deep IBM inventory. Ready to deploy.

We hold significant stock of IBM Power hardware — frames, drawers, cards, and components spanning POWER5 through POWER10. If your estate needs a part, an expansion, or a replacement frame, we are the first call in the region.

Enquire about hardware
Servers
  • POWER5, POWER6, POWER7
  • POWER8, POWER8+
  • POWER9, POWER9+
  • POWER10
Components
  • Processor modules
  • Memory DIMMs
  • I/O adapters and cards
  • HMC appliances
Storage
  • IBM DS and Storwize
  • SAN switches and HBAs
  • Tape libraries and drives
  • Expansion drawers
Spare Parts Service
  • 1-month warranty on all parts
  • Tested before dispatch
  • Malaysia · Singapore · Cambodia
  • Used hardware buyback on assessment
§ 06 — Begin

Ready to model what independent support looks like for your estate?

Fixed-fee two-week assessment. We deliver a renewal-trajectory model, risk grading, and a written recommendation — yours to keep, no obligation.

Request an assessment Or browse the service catalog